A Study On Consumer Satisfaction To First Cry With Reference To Raipur City

Introduction

Internet is changing the way consumers shop and buy goods and services, and has rapidly evolved into a global phenomenon. Many companies have started using the Internet with the aim of cutting marketing costs, thereby reducing the price of their products and services in order to stay ahead in highly competitive markets. Companies also use the Internet to convey communicates and disseminate information, sell product, take feedback, and also to conduct satisfaction surveys with customers.

Customers use the Internet not only to buy the product online but also to compare prices, product features, and after-sale service facilities they will receive if they purchase the product from a particular store. Many experts are optimistic about the prospect of online business. In addition to the tremendous potential of the E-commerce market, the Internet provides a unique opportunity for companies to more efficiently reach existing and potential customers. Although most of the revenue of online transactions comes from business-to-business commerce, the practitioners of business-to-consumer commerce should not lose confidence.

Company Profile

They are a brand offering a wide variety of clothing and other product made specifically for infants and toddlers. Their catalog includes bedding, towels, sippers, storage containers, strollers, and much more. All of their products are made from high-quality materials to ensure that your baby gets only the best, and offered at pretty reasonable prices, keeping the pocket of a middle-class family in mind.

Supam Maheshwari, CEO & Founder, of FirstCry.com, an alumnus of IIM Ahmedabad, and an Engineer from Delhi College of Engineering started the company in the year 2010. Prior to launching Firstcry.com, Supam was the co-founder and CEO of Brainvisa Technologies, one of the largest eLearning companies, and was associated with the company 13 from 2000 to 2009. A first-generation entrepreneur, the need to do something on his own led him to open Firstcry.com.

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